Your written, verbal and nonverbal communication skills are instrumental, especially in today’s working environment. Nevertheless, many professionals make a number of common communication mistakes that damage their image and credibility, in addition to conveying an unintended and unclear message. The full expression of your message includes not only what you say, but also how you say it, and how you present yourself. You achieve true, accurate communication only when the other person understands what you mean exactly. Follow these 17 practical tips to overcome everyday speaking and presentation blunders. By removing these barriers, you will be able to work productively with people from different backgrounds, roles, and levels in the organization. Read more →


To achieve extraordinary results in both work and life, we must do two things: 1) turn our to-do-everything approach into a targeted “One Thing” approach, and 2) manage our time productively. Multitasking is not effective since success requires long periods of laser-focused concentration. If you find your “One Thing,” everything else will fall into place. In this article, I summarize seven recommendations based on his research and experience. These methods are helping managers and executives become more productive and create habits that build success. Read more →


We want employees to complete projects and tasks, and perhaps more importantly, we want them to learn the skills that make them more competent and more self-sufficient. Conversely, very few managers coach their employees on a regular basis. Of those who coach, few have the necessary skills to do it right. Most people think of coaching as an advice session. However, as Socrates figured out more than 2,000 years ago, a better strategy is to coach by asking intelligent questions that encourage people to talk about their work, their thoughts, and their concerns comfortably and openly. To accomplish this task with little effort, managers can have a prepared list of essential questions and use a questioning process to help their employees enhance their skills, reach solutions on their own, master their jobs, and understand and own their actions. This technique will improve your relationship with your employees. Also, it will reduce their dependency on you, giving you more time for your projects. In his recent book “The Coaching Habit - Say Less, Ask More & Change the Way You Lead Forever,” Michael Bungay Stanier, the first person honored as Coach of the Year in Canada, presents the vital seven coaching questions to teach managers how to coach effectively. This concept will help you become a successful coach with little strain. Read more →


No matter which industry you are in, it is critical to employ top performers. I often hear managers complain about a particular employee who is not performing. After talking for a couple of minutes, it usually becomes evident to me that the manager should not have hired this individual in the first place. Most of us agree that the hiring process is more an art than a science. What rules can we follow to increase the odds of hiring the best candidate, rather than the best job seeker? Read more →


One of the things that come up consistently from employee surveys is asking managers to remove toxic employees and poor performers as quickly as possible. Nevertheless, most managers, as well as HR departments, are too cautious and let these employees damage the work environment. Would you like to know how to fix this? In this article, we’ll explore nine ways to take care of this problem. Read more →


The levels of disengagement in the workplace are growing fast. Some blame it to technology, newer people generations, an increase on stress levels, growth in job complexity or the perceived need to know everything instantly. This lack of engagement negatively impacts productivity, creativity, and profitability. What can leaders do to correct this startling concern effectively? In this article, I describe how leaders can make personal interactions and decisions to raise... Read more →


Managing your direct reports might be challenging at times, but managing people outside of your reporting lines it’s even more taxing. How can we effectively influence and manage people when we lack the authority? This skill is becoming very relevant as we have more and more matrixed organizations. Managers and leaders who are new to this venture may feel that they are doomed to fail. However, when handled properly, it... Read more →


In the last few years companies have been increasingly allowing employees to use their own devices to access the company’s email, calendar, employee directory, and other corporate data. This phenomenon is known as “Bring Your Own Device” (BYOD) programs or IT Consumerization. BYOD gives employees more flexibility and mobility, which in turns makes them happier and more productive... Employees are no longer imposed to use specific types and brands of... Read more →


Companies have been outsourcing for many years, but often they have been outsourcing the wrong functions and for the wrong reasons. Lower labor cost repeatedly lures investors and executives, without considering the real total cost. Are you disappointed about the results you have been getting from your outsourcing initiatives? In this article, we will explore the reasons, benefits and potential disadvantages of outsourcing technology functions, such as development and testing.... Read more →


Why are companies using more and more the agile application development methodology compared to the waterfall model? One of the main reasons is that agile application development results in business agility. This model helps build the right applications, make swift changes, provide nimble deliverables, and allow a faster product to market. Build the Right Applications Agile development characterizes for getting business people involved in the process throughout the whole application... Read more →