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September 2017

We want employees to complete projects and tasks, and perhaps more importantly, we want them to learn the skills that make them more competent and more self-sufficient. Conversely, very few managers coach their employees on a regular basis. Of those who coach, few have the necessary skills to do it right. Most people think of coaching as an advice session. However, as Socrates figured out more than 2,000 years ago, a better strategy is to coach by asking intelligent questions that encourage people to talk about their work, their thoughts, and their concerns comfortably and openly. To accomplish this task with little effort, managers can have a prepared list of essential questions and use a questioning process to help their employees enhance their skills, reach solutions on their own, master their jobs, and understand and own their actions. This technique will improve your relationship with your employees. Also, it will reduce their dependency on you, giving you more time for your projects. In his recent book “The Coaching Habit - Say Less, Ask More & Change the Way You Lead Forever,” Michael Bungay Stanier, the first person honored as Coach of the Year in Canada, presents the vital seven coaching questions to teach managers how to coach effectively. This concept will help you become a successful coach with little strain. Read more →